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Effective Communication Skills and Strategies

$25.00

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Category: Past Webinars (Home Study)
  • Description

Description

This 1-hour course will provide participants with effective communication skills and strategies to employ to enhance their professional interactions with clients and customers. The presenter will provide an presentation describing basic guidelines for active listening and attending skills, communication techniques to communicate empathy and understanding, and conflict resolution strategies for addressing difficult client/customer situations. Scenarios for discussion and practice will be provided.

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General Disclaimer

The Society for Clinical & Medical Hair Removal Inc. has created and maintains this Web site as a benefit and educational source. While some of the information on this site is about medical issues, it is not medical advice and should not be construed as such.

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