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DTSTART;TZID=America/New_York:20251201T200000
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UID:18063-1764619200-1764626400@www.scmhr.org
SUMMARY:The Lost Art of Front Desk Communication: Where AI Meets Human Connection
DESCRIPTION:In this presentation\, Robyn Graham\, CPE LE RE CME CCE CLHRP LSO\, explores the balance between traditional front desk etiquette and modern AI integration in today’s client-centered environment. Drawing from decades of professional experience\, she highlights the lost art of personal connection—eye contact\, tone\, follow-through—and demonstrates how these “old-school” values can coexist with automation tools that streamline scheduling\, communication\, and record-keeping. Attendees will learn practical ways to maintain empathy\, professionalism\, and brand consistency while leveraging AI for greater efficiency. The goal: to inspire a renewed sense of courtesy and precision in every client interaction\, whether human or digital.
URL:https://www.scmhr.org/event/the-lost-art-of-front-desk-communication-where-ai-meets-human-connection/
CATEGORIES:SCMHR Live Webinars
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